After 17 Years In Warehousing And Logistics that Included A Redundancy Triggered by Automation, Dominic Decided that He Needed A Change and to Give Him and His Family the Opportunity to Earn More than Was on the Table.
Episode Timeline
- 00:00 – Intro
- 00:44 – Logistics, freight & warehousing background with Woolworths and Safeway
- 02:09 – Redundancy from Woolworths after 15 years and decision making
- 04:03 – Starting a family and wanting career change
- 05:04 – Shift to owning a business with CouriersPlease
- 06:34 – Trial delivery run with his uncle, weighing pros & cons
- 08:06 – What appealed most – personal customer relationships
- 08:24 – 21 years with CouriersPlease: contractor to franchise partner
- 10:01 – Sold Dandenong run, bought new territory & grew by splitting
- 10:50 – What a growth territory looks like in CouriersPlease
- 12:39 – A CouriersPlease franchise partner’s day & the future
- 14:46 – Doing parcel drops while collecting pickups
- 15:14 – Automation changes coming to reduce manual handling
- 16:28 – Growing territory via contractors, splitting runs & selling
- 17:59 – Biggest changes seen in 21 years
- 19:47 – The future for Dominic & his business
Seeing the delivery drivers come and go, chatting to them and his uncle who owned a delivery run, he spent a week on the road to test if it was going to be right for him. 21 years later and he is a CouriersPlease veteran!
Running one territory, selling it and moving to a new one with higher growth potential for his plans, Dominic is still on a mission.



